Users of the site are required to comply with general manners, morals and technical rules of online conduct.
The services provided on the site are for users whose (Japanese) text character, email, printer and other settings satisfy our requirements. The Hakodate Yunokawa Hot Springs Ryokan Cooperative (“the Cooperative”) shall not take any responsibility for the consequences of operations by users whose settings do not satisfy the requirements, or any influences thereof. Even if the user environment satisfies the requirements, the Cooperative shall not be responsible for any influences of failure to provide the services due to any circumstances related to the user’s PC and other environment settings (including any reasons beyond the control of the Cooperative).
Users may use the online booking, change, cancellation and other services regarding experiential programs and travel products (hereinafter referred to as “Programs”) offered or presented on the site (hereinafter referred to as “the Services”).
Programs on the site may not be available due to the capacity or other circumstances of the organizer. When it is necessary to change or cancel a booking, users are responsible to make the concerned change or cancellation at their own responsibility on the site or by directly contacting the organizer.
When the Cooperative deems it necessary, it may change, suspend or discontinue the Services without obtaining the consent of the users. It shall be deemed that the details of such change are notified to users by posting on this site.
Payment for programs booked via the Services shall be made by credit card, in principle.
Online booking of a program offered or presented on the site shall constitute a contract between the user and the organizer of the program. The type and conditions of the contract shall be specified for individual programs. The contract between the user and program organizer shall be established by the display of “Booking completed” on the site, or by a notification of completion of booking sent by the organizer to the user, unless otherwise stipulated in the travel conditions statement or other documents.
The Services on the site shall be provided 24 hours a day, 365 days a year. The availability periods of the Services for individual programs shall be provided separately. Service provision on the site may be suspended, discontinued, changed, abolished or delayed in any of the following cases.
The name, date of birth, sex, telephone number and other data must be entered correctly upon booking of a program via the Services.
In any of the following cases, the Cooperative may refuse use of all the Services on the site without prior notice. In such cases, the concerned user must pay the entire amount owed to the Cooperative immediately, and the Cooperative may claim compensation for damages or take other necessary measures.
In any of the following cases, the Cooperative may refuse the use of all the Services on the site without prior notice. In such cases, the concerned user must pay the entire amount owed to the Cooperative immediately, and the Cooperative may claim compensation for damages or take other necessary measures.
Rights to all programs, software, services, procedures, trademarks/tradenames, the Services provided on the site and associated technologies in general shall belong to the Cooperative, program organizers or other relevant parties. Users shall not commit any acts to violate such rights.